Advisory services
- Tariff classification — determination of the correct HS/tariff heading and formal tariff determination applications where certainty is worth having
- Customs valuation — transaction-value reviews, related-party pricing, royalties and assists, and valuation determination applications
- Rules of origin — SADC, EU-SADC EPA, AfCFTA and AGOA preference eligibility, certificates of origin and supplier declarations
- Refunds & drawbacks — recovery of duty overpaid or paid on goods later exported, under the relevant Schedule items
- Rebates — Schedule 3 and 4 rebate registrations for manufacturers and specific industries
- Audit and dispute support — responses to SARS post-clearance audits, letters of demand and internal appeals
When to talk to us
Before a new product line ships for the first time; before you change suppliers or Incoterms; when a supplier is related to you; when your landed cost looks higher than a competitor’s; and immediately if you receive a SARS query, verification notice or letter of demand.
How advisory work is priced
Straightforward classification and origin questions from existing clearing clients are part of the service. Formal determinations, refund claims and audit support are quoted as fixed-fee projects up front, so there are no surprise invoices.
Frequently asked
How far back can I claim a duty refund?
Refund claims under the Customs & Excise Act are generally subject to a two-year limit from the date of entry, with specific rules per refund item. We review your entries and tell you what is recoverable.
Is a tariff determination worth applying for?
For products you import repeatedly, or where the duty rate differs sharply between plausible headings, yes. A determination gives binding certainty and protects you in a later audit.
Can you help if SARS has already issued a letter of demand?
Yes. Deadlines are short, so contact us as soon as it arrives. We assess the position, prepare the response or internal appeal and represent the file with SARS.
